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Terms & Conditions:

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These Terms & Conditions are governed by the laws of England and Wales.

Welcome! These Terms & Conditions (“T&Cs”) are here to keep everything clear, fair, and drama‑free 😊. By booking, purchasing, or participating in any Personal Training (PT), Online Coaching, or Nutrition services, you agree to the following.

1. Services Provided

We offer the following services:

  • In‑person Personal Training sessions

  • Online Personal Training / Coaching

  • Nutrition programs, plans, and guidance (education & support only – not medical advice)

Services may be provided in person, online, or via digital platforms as agreed between the trainer and client.

2. Eligibility & Health Responsibility

By purchasing any service, you confirm that:

  • You are physically capable of participating in exercise and training activities.

  • You have disclosed any injuries, medical conditions, medications, or limitations prior to starting.

  • You understand that it is your responsibility to consult with a qualified medical professional before beginning any fitness or nutrition program.

Participation is entirely at your own risk.

3. Personal Training Sessions (In‑Person & Online)

Scheduling

  • All PT sessions are scheduled by mutual agreement between trainer and client.

  • Session times are reserved specifically for you – they are not shared, floating, or flexible once booked.

Cancellation & No‑Show Policy (Very Important 👀)

  • 24 hours’ notice is required to cancel or reschedule a PT session.

  • Cancellations made with less than 24 hours’ notice will result in the loss of that session.

  • No‑shows (no message, no attendance, no carrier pigeon) will also result in the session being forfeited.

  • Exceptions may be made at the trainer’s sole discretion in cases of genuine emergency.

👉 Because time is reserved just for you, missed sessions cannot be refunded, credited, or rescheduled.

4. Nutrition Programs & Coaching

Consultation & Questionnaire Requirement

Before starting any nutrition program:

  • You must complete a full consultation and detailed nutrition questionnaire.

  • All information must be accurate and honest (this helps us help you!).

  • Failure to complete the questionnaire may delay or prevent program delivery, with no refund issued.

Nature of Nutrition Services

  • Nutrition services are educational and supportive only.

  • We do not diagnose, treat, or cure medical conditions.

  • Nutrition plans are not a substitute for medical or dietetic advice.

5. Payments

  • All payments must be made in full upfront unless otherwise agreed in writing.

  • Payments are non‑transferable and non‑shareable.

  • Prices are subject to change, but confirmed purchases will always be honoured.

6. Refund Policy & Consumer Rights (UK)

No Refund Policy

  • All sales are final.

  • No refunds are offered for:

    • Personal Training sessions (used or unused)

    • Late cancellations or no-shows

    • Nutrition programs, plans, or coaching

    • Online coaching services

Digital Content & Services (UK Consumer Rights Act 2015)

  • By purchasing digital content or online services, you expressly agree for services to begin immediately.

  • Once delivery has started (including consultations, programme creation, access to platforms, or communication), your statutory right to cancel is lost.

  • This applies to nutrition plans, online coaching, and any personalised digital materials.

Nothing in these Terms affects your statutory rights under UK law.

7. Program Results Disclaimer

  • Results are not guaranteed.

  • Progress depends on many factors including effort, consistency, lifestyle, sleep, nutrition, and adherence.

  • We provide the tools, guidance, and support – the work happens on your side too 💪

8. Client Conduct

We ask that all clients:

  • Treat the trainer with respect and professionalism.

  • Arrive on time and prepared for sessions.

  • Follow safety instructions at all times.

We reserve the right to terminate services without refund if behaviour is inappropriate, unsafe, or abusive.

9. Liability & Assumption of Risk

To the fullest extent permitted by UK law:

  • Participation in exercise, training, and nutrition changes is entirely voluntary and at your own risk.

  • We are not liable for any injury, illness, loss, or damage except where caused by negligence or where liability cannot be excluded by law.

  • You confirm that you have been advised to seek medical clearance where appropriate.

10. Privacy & Data Protection

  • All personal information and questionnaire responses are kept confidential.

  • Data is used solely for service delivery and communication.

  • We will never sell or share your data with third parties without consent (unless legally required).

11. Changes to These Terms

  • These Terms & Conditions may be updated from time to time.

  • The version in force at the time of purchase will apply.

12. Acceptance of Terms

By booking, purchasing, or participating in any service, you confirm that:

  • You have read and understood these Terms & Conditions

  • You agree to be legally bound by them

  • You consent to the immediate supply of digital services where applicable

  • You are ready to train, learn, and commit (high five ✋)

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